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FAQ
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Do you offer a wider range of products than Polo Shirts and Caps?Not yet! We have recently just launched our initial collection of Polo Shirts and Caps. We are planning on expanding our range of products very soon! We are customer orientated and open to hearing about which products you want us to create and style next. Email support@ottgolfwear.com or message us on Instagram @offtheteegolfwear to inform us!
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How do I know the Polo Shirt will suit my body type?Our polo shirts are designed to suit a variety of body types with stretchy material that molds to your body for optimal comfort. As a guideline, a 32-34 inch chest suits Small, 36-38 inch chest suits Medium, and a 40-42 inch chest suits Large. If you need a different size after purchase, you can exchange it with no postage fee!
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How do I return something?Send an email to support@ottgolfwear.com to explain why you want to return the item(s). You will then need to post the item(s) back to Off The Tee Ltd. This will be at your cost currently. If the goods are being returned because they are faulty, we will provide you with a full refund including postage. If the item is being exchanged, we will send you the new item postage free.
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I want to tell my mates about OTT, do you have an affiliate program?Yes, we offer financial incentives for anyone who helps spread the word about OTT through our affiliate program. The more friends you introduce to OTT, the better the rewards. Send us a message if you'd like to get involved!
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Can i wear these products if I don't play golf?Absolutely. Our products are designed with comfort and style in mind. It's our mission to modernize and normalize golf apparel off the course. Whether you're bowling, at a BBQ, or just hanging out with friends, you'll look stylish wherever you go.
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What is Eden Dora Trust and how is Off The Tee connected?The Eden Dora Trust is a charity that funds research for Encephalitis, a serious brain inflammation. The Trust supports children and families affected by this illness through information, research, and rehabilitation. Off The Tee Ltd donates 5% of its profits to this charity annually and hosts golf events to raise awareness and funds. To donate or get involved, visit www.edendoratrust.org.
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What happens if I miss the couriers when they deliver?If you miss the courier, Royal Mail will leave a note indicating that your order is either with a neighbor or available for collection at your nearest Post Office depot.
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